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Shipping Policy

FREE FIRST CLASS SHIPPING FOR ALL U.S. ORDERS OVER $30.

We offer everyday FREE Standard Shipping on all U.S. orders over $30. Orders below $30 are quoted during checkout.

Orders received by 4pm EST will be processed and shipped within 2 business days. Please allow additional processing time during holiday periods.

Upon shipping, you will receive an email with your tracking information and estimated delivery date. Estimated delivery during the holiday season is typically 5-7 business days from the ship date.

Expedited Shipping

We also offer top priority 2-day domestic shipping for an additional fee quoted during checkout.Top priority orders received before 2pm EST will be processed and shipped the same day. Expedited orders received after 2pm EST will be processed and shipped on the following business day. Once shipped, orders will arrive within 2 business days.

 If in case, you want to order in bulk please email us at [email protected] for a customized shipping plan.

Shipping and handling are scheduled Monday-Friday. We don't ship during weekends and holidays. 

We do our best to improve each part of the process in delivering your order with full customer satisfaction. If in case, you have issues with your return and refund, please refer to our Returns and Refunds Policy.

 

International Shipping 

We believe that beauty is for everybody, International Orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. When ordering from www.Valentinepalette.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. Valentine Palette does not collect duties and taxes, and as as we prioritize customer satisfaction, we cannot predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information

 

Thank you so much
Valentine

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